Terms and Conditions

1. Acceptance of conditions

By accessing this website and making a purchase, you agree to these terms of use. Please read them carefully before using our platform.

2. Products and availability

We strive to keep product information up-to-date and accurate. However, some items may be temporarily unavailable or modified without notice. We reserve the right to limit quantities available and to discontinue any product at any time.

3. Prices and payments

All prices are listed in CAD and are subject to change without notice. Payment is due at the time of order. We use secure payment services to process transactions.

4. Delivery

Delivery times are estimated and may vary depending on the destination. We are not responsible for delays caused by carriers or events beyond our control.

5. Returns and Refunds

Returns are accepted within 14 days of receipt, under certain conditions. Products must be returned in their original condition. Return fees may apply. See our return policy for more details.

6. User account

You are responsible for maintaining the confidentiality of your login information. Any activity that occurs under your account is considered your own.

7. Intellectual property

All content on this website (text, images, logos, etc.) is the property of Jules Saint-Michel, Luthier Inc. or its partners and is protected by copyright laws. It is prohibited to copy, reproduce, or distribute this content without written permission.

8. Data protection

Your personal information is processed in accordance with our privacy policy. By using this site, you consent to this collection and use of data.

9. Limitation of liability

Jules Saint-Michel, Luthier Inc. cannot be held responsible for any direct or indirect damage resulting from the use of this site or the products purchased.

10. Changes

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.